Merge Help Center

Frequently Asked Questions

• General

  • What phones work with the Merge Goggles?
  • Do the Merge Goggles come with a warranty?
  • What kinds of apps are available for the Merge VR Goggles?
  • Can I wear eye glasses with the Merge VR Goggles?
  • What is your return policy?
  • Where can I find the VR Start (formerly Merge Start) app?
  • How do I clean the Goggles?
  • Do the Merge Goggles come with a controller?

• Orders / Shipping

  • Can I cancel my order?
  • How do I track my order?
  • How long after I place my order will my order ship?
  • What type of shipping is Free Ground Shipping?
  • How long until I receive my order?
  • Are there shipping methods other than Free Ground Shipping?
  • Do you ship internationally?
  • Are there any extra fees for shipping internationally?
  • Do you offer gift wrapping?